Amazing Charts EMR - 2019 Reviews, Pricing & Demo (2025)

Does the job but expensive for my liking.

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Talking about the pros, the application itself does a good job and meets all the expectations. As the name says, it offers 'charts' which help to see more patients with minimal clicks. Alongside the EHR and PM, this application has excellent HIE, which saves time and reduces a significant amount of workload for me. Features like voice recognition also come in handy.

Cons

First, the layout could have been made a little clean and modernistic. Second, literally, every bit of this application is priced, which can be a little bit irritating.

General comments

A practical EHR but needs to reconsider its pricing.

simple and easy to learn

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Very simple and easy to learn. User experience can integrates with a lot of useful applications easily. The system is very customizable and can be teached to other users.

Cons

The client service team is bit slow. It is difficult to approach when they have to work on customizable features in the software.

effective for the small scale practices

Overall Quality

Functionality

Customer Support

Value for Money

Pros

Amazing charts is very effective for the small scale practices. The customer support is always easily approachable in case of need.

Cons

The system frequently update itself. Last version is V6 which makes the software overall slow. They should keep the software speed on priority while updating or changing anything in the system. 

instinctual program

Overall Quality

Functionality

Customer Support

Value for Money

Pros

It is very instinctual program. You can have free trial to see the system if it is good for your practice and fulfill the requirement.

Cons

The User Interface is very disruptive. Most of the features are overwhelming. Many times irrelevant information pop ups and have to click many times before reaching to actual document.

charting and reporting is very easy.

Overall Quality

Functionality

Customer Support

Value for Money

Pros

The charting and reporting is very easy. Once I get inside to the charts it is very easy to create provider note, pulling up demos etc.

Cons

The process of getting login into Charting is very frustrating. Sometimes it takes two or three attempts to login. Patient’s appointments is the first thing have to line up in the morning which is not good. 

easily affordable

Overall Quality

Functionality

Customer Support

Value for Money

Pros

The system is easily affordable for the small practices and very easy to navigate in the system. We were using practice partner before but must say it takes very less click to complete the documentation,

Cons

The color of the screen is quite clear less. EMR with all of its features cannot be accessible with the patient’s charting on one page.

PA-C in BWC Pain Mgt

Overall Quality

Functionality

Customer Support

Value for Money

Pros

The whole note is before the provider to read. This really is handy to have because I really don't need to dig through a lot of tabs.

Cons

The cost seems to be a lot for upgrades. My boss didn't upgrade until it was absolutely needed. The upgrade really made the prescription process slower.

Charts are very easy to create

Overall Quality

Functionality

Customer Support

Value for Money

Pros

The system is incredibly easy to use specially creating charts and CPT code for billing is extra super amazing function. The integration and implementation is simple and easy to set up.

Cons

I cannot open more than one chart at one time. The system is good for single provider but if there are another provider in your practice you have to buy the license and each separate provider needs to buy a different license. Which increased the cost way too much.

This EHR Company is completely fraud never go for them.

Overall Quality

Functionality

Customer Support

Value for Money

Pros

The system is easy to use and have very useful features and functions. Transition from paper chart to electronically really reduced of work time and increase the efficiency to the patient care.

Cons

This company is a completely fraud. Don’t let them have your credit or debit card. They will use it for purchasing purpose without your consent. Their MIPS/MACRA support sucks. They didn’t meet the criteria of gov’t rules. General support is worsts I ever experience they take 3 to 5 business days for simple issue. They were a good choice for small practices before but sadly they ignored that the customer satisfaction rules and they are just trying to make money with their worst services. Would never recommend to any provider.

Worst EHR ever

Overall Quality

Functionality

Customer Support

Value for Money

Pros

It is easy to learn and use and print prescription. After upgrading the system they provide a support person but keep in mind they cannot help if any issue happen with your print profile. The offsite back up is good way to retrieve your lost data.

Cons

If I would rewind the time and have different vendor offer I would definitely choose another one. System frequently shutdown. Provider notes saving error occur many times. Never let them have your business credit card. They are in debt of thousands of dollars and have called tons of time to get refund from your credit card. They are fraud.

Easy to use for solo practice

Overall Quality

Functionality

Customer Support

Value for Money

Pros

I am using amazing charts for about five years. And I think it is most easy to understand and user friendly software. The software is customizable so you can use basic simple format or can add different layout if you want.

Cons

The basic version was easy to use but after upgrading the system it become very slower and more and more click required for many simple tasks.

Good EMR for pain management practice

Overall Quality

Functionality

Customer Support

Value for Money

Pros

The system design is very easy to understand and user friendly. All notes in front of the provider which is very easy to read because we don’t have to go through the many unwanted clicks or dig through a lot of windows.

Cons

The basic system is good. But for more feature I have to upgrade the software which I believe it's quite cost much than other vendors. After upgrade the system and enable more features the prescription process get very slower.

Do not trust them with a credit card on file

Overall Quality

Functionality

Customer Support

Value for Money

Pros

It is easy to learn to use. It is easy to print prescriptions. They can set up off site back-up. You pay for guardian support but be aware that they will not help with printers. We could not scan into the program for months and we are on our own to figure it out.

Cons

Shuts off frequently, notes sometimes don't save, never know when I come in in the morning if it will be working. Very few days where everything works.

General comments

If I could go back and select a different product i would get something else. Do NOT let them have your business credit card or debit card. We learned the hard way Lots of luck getting a live person on the phone. They debited over a thousand dollars too much, have called millions of times trying to get a refund.